TapTalk.io Documentation
  • Introduction
  • OneTalk Omnichannel Documentation
    • Getting Started with OneTalk
      • Team Members
      • Add Topic
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      • Paid Proactive Chat
    • Channel Integration
      • Telegram Integration
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        • OneTalk Live Chat for Android
          • Get Started
          • Event Listener
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          • Get Started
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          • Event Delegate
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          • Callback
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        • OneTalk Live Chat for React Native
          • Get Started - Android
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          • Get Started - iOS
          • Authentication - iOS
        • OneTalk Live Chat for Flutter
          • Get Started - Android
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      • Google Business Messages Integration
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      • Tokopedia Integration
    • Integration API
      • Inbox API
      • User/Contact API
    • Live Chat Widget Callback Function
    • Social Channel Button
    • Custom Chatbot Integration
      • Get Started
      • Edit or Delete Chatbot
      • Development
    • QnA via API
    • Webhook
  • PowerTalk Chat SDK Documentation
    • Getting Started with PowerTalk
    • PowerTalk Android
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      • Deep Linking
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    • PowerTalk iOS
      • Get Started
      • TapUI and TapCore
      • Background Process in TapTalk.io
      • Implement Application Delegate
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      • Push Notification
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        • Room List - TapUI
        • Room List - TapCore
      • Chat Room and Messages
        • Chat Room and Messages - TapUI
        • Chat Room and Messages - TapCore
      • Contact
      • Message Type
      • Customize UI Appearance
      • Customize Chat Features
      • Customize Chat Message Bubble
      • Customize Navigation Bar
      • Deep Linking
      • Error Codes
    • PowerTalk React Native
      • Get Started - Android
      • Get Started - iOS
    • PowerTalk Flutter
      • Get Started - Android
      • Get Started - iOS
    • Javascript SDK
      • Get Started
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      • Message Type
    • Server API
      • Get Started
      • Base URL
      • Authentication
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      • Contact
      • Message
      • Room
    • Webhook
      • Get Started
      • Webhook Payload
  • MeetTalk SDK Documentation
    • Getting Started with MeetTalk
    • MeetTalk Android
      • Get Started
      • Event Listener
    • MeetTalk iOS
      • Get Started
      • Implement Application Delegate
      • Event Delegate
  • SendTalk API Documentation
    • Introduction
    • Whatsapp Verification
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  1. OneTalk Omnichannel Documentation

Social Channel Button

PreviousLive Chat Widget Callback FunctionNextCustom Chatbot Integration

Last updated 1 year ago

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You can add a social media channel directly into the OneTalk's live chat widget

Note: Please make sure you already implement OneTalk's Live Chat Widget. You can implement it

Configure Social Channel Button

Step 1: Make sure you already implement OneTalk's Live Chat Widget

Step 2: Setup The Social Channel Button

In this example, we will add the social channel button for WhatsApp (Please make sure you have already created the WhatsApp channel).

Go to Integration > WhatsApp for SME > Click the detail of the Channel

Scroll to Channel Button section > Click Edit

Here you can fill Title, Phone Number, and First Message that will be shown

If you wish to know where does this customer came from (from which URL), simply check the "Include current Page URL in message"

Later, it will be shown as below if the user click the Channel Button

Please refer to this for implementing OneTalk's Live Chat Widget

documentation
by following this guide
OneTalk Live Chat Widget with Social Channel Button
Click Channel Button without Include current Page URL
Click Channel Button with Include current Page URL