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TapTalk.io Documentation
Introduction
OneTalk Omnichannel Documentation
Getting Started with OneTalk
Channel Integration
Integration API
Live Chat Widget Callback Function
Social Channel Button
PowerTalk Chat SDK Documentation
Getting Started with PowerTalk
PowerTalk Android
PowerTalk iOS
PowerTalk React Native
Javascript SDK
Server API
Webhook
MeetTalk SDK Documentation
Getting Started with MeetTalk
MeetTalk Android
MeetTalk iOS
SendTalk API Documentation
Introduction
Messages API
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Social Channel Button
You can add a social media channel directly into the OneTalk's live chat widget
OneTalk Live Chat Widget with Social Channel Button
Note:
Please make sure you already implement OneTalk's Live Chat Widget. You can implement it
by following this guide
​
Configure Social Channel Button
Step 1: Make sure you already implement OneTalk's Live Chat Widget
Please refer to this
documentation
for implementing OneTalk's Live Chat Widget
Step 2: Setup The Social Channel Button
In this example, we will add the social channel button for WhatsApp (Please make sure you have already created the WhatsApp channel).
Go to
Integration
>
WhatsApp for SME
> Click the
detail of the Channel
Scroll to
Channel Button
section > Click
Edit
Here you can fill
Title
,
Phone
Number
, and
First
Message
that will be shown
If you wish to know where does this customer came from (from which URL), simply check the
"Include current Page URL in message"
Later, it will be shown as below if the user click the
Channel Button
Click Channel Button without Include current Page URL
Click Channel Button with Include current Page URL
OneTalk Omnichannel Documentation - Previous
Live Chat Widget Callback Function
Next - PowerTalk Chat SDK Documentation
Getting Started with PowerTalk
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10mo ago
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Configure Social Channel Button