> For the complete documentation index, see [llms.txt](https://docs.taptalk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.taptalk.io/onetalk-omnichannel-documentation/custom-chatbot-integration/get-started.md).

# Get Started

In this article, we will explain how to integrate a custom chatbot into your channel at [OneTalk by TapTalk.io](https://taptalk.io/onetalk).

### **Step 1: Create a Custom Chatbot**

To create a new chatbot, from the Dashboard page, choose **Integration -> Chatbots** and click on **Create Chatbot** button

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FEYAsPGMp5xCsH5QeFQzE%2Fcreate_custom_chatbot-1.png?alt=media&amp;token=e6e459e8-3d99-4bfb-af8a-f56e6f4a1eba" alt=""><figcaption></figcaption></figure>

Choose **Custom Chatbot** from the dropdown in the **Chatbot Type** field

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FtSAGNLUHlhAVcCKvdwZV%2Fphoto_2023-01-13%2021.24.40.jpeg?alt=media&amp;token=6edb7702-ec8d-48a5-97f0-2b6e2e89d2bd" alt=""><figcaption></figcaption></figure>

The **Chatbot URL** field will show up, **Chatbot URL** is the webhook endpoint for your chatbot engine to receive a message.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2F58vlaTDgeLRmHlf13czV%2Fphoto_2023-01-13%2021.24.48.jpeg?alt=media&amp;token=f95ecc9d-be9d-43c9-8aaf-2a134b295c3d" alt=""><figcaption></figcaption></figure>

Click the **Save Changes** Button and your newly created chatbot will show up on the **Chatbots** page.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FCLZwIWhexigGYxbzfrup%2Fphoto_2023-01-13%2021.24.52.jpeg?alt=media&amp;token=69d73157-5b1e-440c-a54a-61862b67a7a3" alt=""><figcaption></figcaption></figure>

To view the chatbot details, click on the **View** button.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2F949FgvAJnwfCKBLJtyDu%2Fphoto_2023-01-13%2021.31.31.jpeg?alt=media&amp;token=1de3b8cb-e944-4ff2-8776-eca450a0fc31" alt=""><figcaption><p>Chatbot Details Page</p></figcaption></figure>

### **Step 2: Connect Chatbot to Channel**

To connect a chatbot to your channel, from the Dashboard page, select the channel where the chatbot will be connected to in **Channels** section.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FTMi20sLqlicI70WrZKkJ%2Fconnect_chatbot_to_channel%2014.37.58.jpeg?alt=media&amp;token=5ef9c917-8237-476a-9f4c-34a99b2cdece" alt=""><figcaption></figcaption></figure>

Select your preferred channel, scroll down to the **Chatbot** section and click on the **Set Chatbot** button.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FnprflpATDZrz5hKYNgb1%2Fconnect_chatbot_to_channel%2014.38.06.jpeg?alt=media&amp;token=f256b7f1-0d01-4021-95d8-d41ca1848fc9" alt=""><figcaption></figcaption></figure>

Select our previously created chatbot from the **Chatbot** **Path** dropdown and click on the **Save Changes** button.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FhMqvjK0G5VVvv2t4moiT%2Fconnect_chatbot_to_channel%2014.38.13.jpeg?alt=media&amp;token=9bbf4f46-82bd-4b6f-984a-585db50e7076" alt=""><figcaption></figcaption></figure>

Congratulations, your chatbot has been successfully connected to your channel.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2F6id7dTZ1qd7KzzxighIM%2Fconnect_chatbot_to_channel%2014.38.18.jpeg?alt=media&amp;token=6a086bc9-e763-468f-9ee1-5069bc8d1495" alt=""><figcaption></figcaption></figure>
