# Tokopedia Integration

Integrating OneTalk with your Tokopedia shop will allow you to receive and reply incoming message from your shop's chat.

{% hint style="info" %}
Integrating Tokopedia can only be done if you have a **Power Merchant, Power Merchant PRO and Official Store** as your shop status.
{% endhint %}

### Step 1: Create Tokopedia Channel

Start by clicking **Integration** on the side menu.

A submenu will appear with different channel options, go ahead and select **Tokopedia.**

![](https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FcDGYbxQ3vTCwkaM9CZOJ%2Fimage.png?alt=media\&token=7c595f55-6911-4d6c-be79-9b7f2ee59b36)

Once selected, go ahead and click on the **Add Channel** button on top right corner of the page.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2F3ReK0Bw7hgj2NPe0v5NT%2Fimage.png?alt=media&#x26;token=2585b0d8-221b-4922-909d-657af8a2a99a" alt=""><figcaption></figcaption></figure>

Next, you will have to fill in your shop URL and choose a topic to be assigned to your channel and click "Save Changes" to submit.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FJh6eWWRs0g1zMtKyBEDR%2Fimage.png?alt=media&#x26;token=bcfbda93-e4ce-4a9f-a821-75154798ac1f" alt=""><figcaption></figcaption></figure>

### Step 2: Check your Tokopedia Seller email

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FITlLUonAsgTdKyy0uKjD%2Fimage.png?alt=media&#x26;token=7246c2be-0b30-4f14-b160-a6a45ad5ce71" alt=""><figcaption></figcaption></figure>

Once you have created a Tokopedia channel, you should check your Tokopedia's account email regularly for any confirmation mail from Tokopedia.

### Step 3: Accept Tokopedia confirmation email&#x20;

If you received an email from Tokopedia that ask for your permission to let TapTalk.io to have access managing your shop, please click accept.

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2F8tFKVjAItFD3K6YSclxZ%2Fimage.png?alt=media&#x26;token=20468fcc-0e6a-4162-8d3f-d1c6bb399989" alt=""><figcaption></figcaption></figure>

Once you clicked "Accept" you can contact TapTalk.io's team to help you finalize your shop's channel at OneTalk.

### Step 4: Set TapTalk permission to manage your shop

To enable TapTalk to manage your Tokopedia shop, you must go to this URL <https://seller.tokopedia.com> and give TapTalk.io permission. Follow the steps below

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FRe1DTzHmP9pDOLIfdiRS%2Fimage.png?alt=media&#x26;token=7c3663c7-2d79-48c7-8884-bd85daef57eb" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4266585843-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LfVupFSqh_qZAY9OiCO%2Fuploads%2FU9FVKkVG8saPT7LRIQ9m%2Fimage.png?alt=media&#x26;token=1075f608-3fbd-414f-a7fa-bd1a944e3c74" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you can not enable a certain permission for TapTalk.io, make sure you deactivate the other third party's permission first and try enabling TapTalk.io permission again.
{% endhint %}

**Congrats! You've successfully connected your Tokopedia shop to OneTalk**.&#x20;

For more information feel free to contact us via **<support@taptalk.io>** or simply click the link below to chat from [**WhatsApp**](https://api.whatsapp.com/send/?phone=6282180885808\&text=Halo+TapTalk.io%2C+Saya+ingin+bertanya+terkait+integrasi+channel+saya)**.**