> For the complete documentation index, see [llms.txt](https://docs.taptalk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.taptalk.io/onetalk-omnichannel-documentation/onetalk-channel-integration/tokopedia-integration.md).

# Tokopedia Integration

Integrating OneTalk with your Tokopedia shop will allow you to receive and reply incoming message from your shop's chat.

{% hint style="info" %}
Integrating Tokopedia can only be done if you have a **Power Merchant, Power Merchant PRO and Official Store** as your shop status.
{% endhint %}

### Step 1: Create Tokopedia Channel

Start by clicking **Integration** on the side menu.

A submenu will appear with different channel options, go ahead and select **Tokopedia.**

![](/files/O5Z0EdNQi905EfemoUzI)

Once selected, go ahead and click on the **Add Channel** button on top right corner of the page.

<figure><img src="/files/QqdUazkGp1E0bO4aGjKd" alt=""><figcaption></figcaption></figure>

Next, you will have to fill in your shop URL and choose a topic to be assigned to your channel and click "Save Changes" to submit.

<figure><img src="/files/31cZqIGV54PZoZWIgmjA" alt=""><figcaption></figcaption></figure>

### Step 2: Check your Tokopedia Seller email

<figure><img src="/files/9kitc0vj2P9FN81yv106" alt=""><figcaption></figcaption></figure>

Once you have created a Tokopedia channel, you should check your Tokopedia's account email regularly for any confirmation mail from Tokopedia.

### Step 3: Accept Tokopedia confirmation email&#x20;

If you received an email from Tokopedia that ask for your permission to let TapTalk.io to have access managing your shop, please click accept.

<figure><img src="/files/tXYCA7gWzT5fUgZmrhcT" alt=""><figcaption></figcaption></figure>

Once you clicked "Accept" you can contact TapTalk.io's team to help you finalize your shop's channel at OneTalk.

### Step 4: Set TapTalk permission to manage your shop

To enable TapTalk to manage your Tokopedia shop, you must go to this URL <https://seller.tokopedia.com> and give TapTalk.io permission. Follow the steps below

<figure><img src="/files/2WiXHcmVIDeb6KoEljrg" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/hREBVufrvBeso7Otm3Oq" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you can not enable a certain permission for TapTalk.io, make sure you deactivate the other third party's permission first and try enabling TapTalk.io permission again.
{% endhint %}

**Congrats! You've successfully connected your Tokopedia shop to OneTalk**.&#x20;

For more information feel free to contact us via **<support@taptalk.io>** or simply click the link below to chat from [**WhatsApp**](https://api.whatsapp.com/send/?phone=6282180885808\&text=Halo+TapTalk.io%2C+Saya+ingin+bertanya+terkait+integrasi+channel+saya)**.**