> For the complete documentation index, see [llms.txt](https://docs.taptalk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.taptalk.io/onetalk-omnichannel-documentation/getting-started/assign-agent-to-topic.md).
# Assign Agent to Topic
## Get your cases handled by the right people
Make sure the right agents are handling the right cases. With OneTalk you can achieve this by assigning specific agents to a specific topic.
{% hint style="info" %}
Assigning agents to topics can only be done if your role is **Owner** or **Admin**
{% endhint %}
{% hint style="info" %}
If you have just added a new topic and still on the topic detail page, [**skip to step 4**](/onetalk-omnichannel-documentation/getting-started/assign-agent-to-topic.md#step-4-assign-an-agent)
{% endhint %}
### Step 1: Go to Organization
To get started, on the very left side menu click on **Organization**
### Step **2**: Go to Topics
A submenu should appear with different options, go ahead and select **Topics.**
### Step 3: Open topic details
Select a topic and click on the button 
### Step 4: Assign an agent
Once you have opened topic details, click on the button 
### Step 5: Search and assign an agent
Click on the text box to select or search for a member (you can add multiple at once)
{% hint style="info" %}
This will only show members that has created an account for OneTalk. If you cannot find any of the team members you are looking for, please refer to [**Team Members**](/onetalk-omnichannel-documentation/getting-started/team-members.md#step-4-invite-member-form) step 4.
{% endhint %}
### Step 6: Confirm agents
Once you have selected a team member, click on the button 
to confirm
### Congratulations! You now have an assigned agent to this topic!
Once confirmed, your newly assigned agent will show up under the section **Assigned Agents**
