# Add Topic
## Topics to better organize your messages
Having the right topics for the right channels can help you efficiently match the right type of questions to expect to the right agents.
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Adding topics can only be done if your role is **Owner** or **Admin**
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We recommend you to have at least one other invited and verified member other than you (the owner) in the organization. [**Invite members**](https://docs.taptalk.io/onetalk-omnichannel-documentation/team-members#step-4-invite-member-form) if you haven't already done so.
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### Step 1: Go to Organization
To get started, on the very left side menu click on **Organization.**
### Step **2**: Go to Topics
A submenu should appear with different options, go ahead and select **Topics.**
### Step 3: Add a topic
On the right-hand side, click on the button 
### Step 4: Type a topic name
Type in a topic name inside the text box (e.g Billing)
### Step 5: Confirm topic name
To confirm the topic name, click the button 
### Congratulations! You have just created a topic!
You will be redirected to the topic's detail, where you can edit the topic name and assign an agent.
### What to do next?
We recommend you to assign at least one agent (member) to the topic you have just created. If you wish to assign an agent right after creating a topic, go ahead and click on the button 
and follow the next guide [**Assign Agent to Topic**](https://docs.taptalk.io/onetalk-omnichannel-documentation/assign-agent-to-topic#step-4-assign-an-agent) (skip to step 4).