Authentication
TapTalk.io Omnichannel SDK provides some essential methods to handle user authentication.
You can authenticate the user that is currently logged in before calling
openTapTalkLiveView. To do this, provide the user's full name and email by calling authenticateUser from the TapTalkLive class after initializing the SDK.Java
Kotlin
YourActivity.java
TapTalkLive.requestAccessToken(FULL_NAME, EMAIL, new TTLCommonListener() {
@Override
public void onSuccess(String successMessage) {
// Authentication successful
}
@Override
public void onError(String errorCode, String errorMessage) {
}
});
YourActivity.kt
TapTalkLive.authenticateUser(FULL_NAME, EMAIL, object : TTLCommonListener() {
override fun onSuccess(successMessage: String?) {
// Authentication successful
}
override fun onError(errorCode: String?, errorMessage: String?) {
}
})
Parameters
NAME: (String) current user's full name
EMAIL: (String) current user's email addressAfter successfully authenticated, user will no longer be required to fill name and email to create a case.
You can also authenticate using an existing auth ticket with
requestAccessToken method from the TapTalkLive class after initializing the SDK.Java
Kotlin
YourActivity.java
TapTalkLive.requestAccessToken(AUTH_TICKET, new TTLCommonListener() {
@Override
public void onSuccess(String successMessage) {
// Authentication successful
}
@Override
public void onError(String errorCode, String errorMessage) {
}
});
YourActivity.kt
TapTalkLive.requestAccessToken(AUTH_TICKET, object : TTLCommonListener() {
override fun onSuccess(successMessage: String?) {
// Authentication successful
}
override fun onError(errorCode: String?, errorMessage: String?) {
}
})
Parameters
AUTH_TICKET: (String) existing auth ticket retrieved from the serverCall this method when you need to logout and clear all local cached data from Omnichannel SDK.
Java
Kotlin
TapTalkLive.clearAllTapLiveData();
TapTalkLive.clearAllTapLiveData()
Last modified 4mo ago