Live Chat Widget Callback Function
This documentation provides a flexible set of methods that can be used in your web projects. To invoke one of the methods below, please be sure to call a method after the embed code on your page.
Use this callback functions to manipulate the chat widget displayed on your website.

OnCreateCase

This callback functions triggered every time the user create a new case
1
<script>
2
tapliveCallback.tapliveOnCreateCase = (caseModel, fullname, email, url) => {
3
// your action here
4
}
5
</script>
Copied!

Returned Parameters

CaseModel: (caseModel) data related to case. fullname: (String) full name of the user. email: (String) email of the user. url: (String) the page url when user access the live chat widget.

OnSendMessage

This callback functions triggered every time the user send a message
1
<script>
2
tapliveCallback.tapliveOnSendMessage = (message, fullname, email, url) => {
3
// your action here
4
}
5
</script>
Copied!

Returned Parameters

message: (messageModel) data related to message. fullname: (String) full name of the user. email: (String) email of the user. url: (String) the page url when user access the live chat widget.
Last modified 6mo ago
Copy link