# OneTalk Omnichannel Documentation

- [Getting Started with OneTalk](/onetalk-omnichannel-documentation/getting-started.md): This documentation is made for those who are new to OneTalk
- [Team Members](/onetalk-omnichannel-documentation/getting-started/team-members.md): A step by step guide on how to invite team members into your organization in OneTalk by TapTalk.io.
- [Add Topic](/onetalk-omnichannel-documentation/getting-started/add-topic.md): A step by step guide on how to add a topic in OneTalk by TapTalk.io.
- [Assign Agent to Topic](/onetalk-omnichannel-documentation/getting-started/assign-agent-to-topic.md): A step by step guide on how to integrate assign an agent to a topic in OneTalk by TapTalk.io.
- [Paid Proactive Chat](/onetalk-omnichannel-documentation/getting-started/paid-proactive-chat.md): A step by step guide on how to create a proactive chat by TapTalk.io
- [Channel Integration](/onetalk-omnichannel-documentation/onetalk-channel-integration.md)
- [Telegram Integration](/onetalk-omnichannel-documentation/onetalk-channel-integration/telegram-integration.md): A comprehensive step by step guide on how to integrate Telegram as a channel into OneTalk by TapTalk.io.
- [WhatsApp SME Integration](/onetalk-omnichannel-documentation/onetalk-channel-integration/whatsapp-sme-integration.md): A comprehensive step by step guide on how to integrate WhatsApp SME as a channel into OneTalk by TapTalk.io.
- [Instagram Comment & DM Integration](/onetalk-omnichannel-documentation/onetalk-channel-integration/instagram-dm-integration.md): A comprehensive step by step guide on how to integrate Instagram DM as a channel into OneTalk by TapTalk.io.
- [Facebook Comment & Messenger Integration](/onetalk-omnichannel-documentation/onetalk-channel-integration/facebook-messenger-integration.md): A comprehensive step by step guide on how to integrate Facebook Messang as a channel into OneTalk by TapTalk.io.
- [Live Chat Integration (iOS, Android, Web)](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat.md): A comprehensive step by step guide on how to integrate Live Chat as a channel into OneTalk by TapTalk.io.
- [OneTalk Live Chat for Android](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-android.md): To start implementing OneTalk Live Chat for Android, please click the Get Started section
- [Get Started](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-android/get-started-android.md)
- [Event Listener](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-android/event-listener.md)
- [Authentication](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-android/authentication.md)
- [Case & Topic](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-android/case-and-topic.md)
- [Navigate Live Chat UI](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-android/navigate-live-chat-ui.md)
- [Customize UI Appearance](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-android/customize-ui-appearance.md)
- [OneTalk Live Chat for iOS](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-ios.md): To start implementing OneTalk Live Chat for iOS, please click the Get Started section
- [Get Started](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-ios/get-started-ios.md)
- [Background Process in TapTalk.io Omnichannel iOS](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-ios/background-process-in-taptalklive-ios.md)
- [Event Delegate](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-ios/event-delegate.md)
- [Authentication](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-ios/authentication.md)
- [Case & Topic](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-ios/case-and-topic.md)
- [Navigate Live Chat UI](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-ios/navigate-live-chat-ui.md)
- [Customize UI Appearance](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-ios/customize-ui-appearance.md)
- [OneTalk Live Chat for Web](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-web.md): To start implementing OneTalk Live Chat for Web, please click the Get Started section
- [Get Started](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-web/get-started.md)
- [Callback](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-web/callback.md): This web SDK provides callback for several events that occur on the LiveChat widget
- [Method](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-web/method.md): This web SDK provides methods for web's system to call
- [OneTalk Live Chat for React Native](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-live-chat-for-react-native.md): To start implementing OneTalk Live Chat for React Native, please select either one of Get Started - Android or Get Started - iOS section
- [Get Started - Android](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-live-chat-for-react-native/get-started-android.md): This section will cover a step-by-step approach to bridge your React Native project to OneTalk Live Chat Android SDK. We will be using Android Studio to configure native code in React Native project.
- [Authentication - Android](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-live-chat-for-react-native/authentication-android.md): TapTalk.io Omnichannel SDK provides some essential methods to handle user authentication.
- [Get Started - iOS](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-live-chat-for-react-native/get-started-ios.md): This section will cover a step-by-step approach to bridge your React Native project to OneTalk Live Chat iOS SDK. We will be using Xcode to configure native code in the React Native project.
- [Authentication - iOS](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-live-chat-for-react-native/authentication-ios.md)
- [OneTalk Live Chat for Flutter](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-live-chat-for-flutter.md): To start implementing OneTalk Live Chat for React Native, please select either one of Get Started - Android or Get Started - iOS section
- [Get Started - Android](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-live-chat-for-flutter/get-started-android.md): This section will cover a step-by-step approach to bridge your Flutter project to OneTalk Live Chat Android SDK. We will be using Android Studio to configure native code in Flutter project.
- [Get Started - iOS](/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-live-chat-for-flutter/get-started-ios.md): This section will cover a step-by-step approach to bridge your Flutter project to OneTalk Live Chat iOS SDK. We will be using Xcode to configure native code in Flutter project.
- [Google Business Messages Integration](/onetalk-omnichannel-documentation/onetalk-channel-integration/google-business-messages-integration.md): A comprehensive step by step guide on how to integrate Google Business Messages as a channel into OneTalk by TapTalk.io.
- [Google Business Profile Integration](/onetalk-omnichannel-documentation/onetalk-channel-integration/google-business-profile-integration.md): A comprehensive step by step guide on how to integrate Google Business Profile as a channel into OneTalk by TapTalk.io.
- [Tokopedia Integration](/onetalk-omnichannel-documentation/onetalk-channel-integration/tokopedia-integration.md): A comprehensive step by step guide on how to integrate your Tokopedia shop as a channel into OneTalk by TapTalk.io.
- [Integration API](/onetalk-omnichannel-documentation/onetalk-integration-api.md): The API provides set of methods that can be used when integrating into OneTalk
- [Inbox API](/onetalk-omnichannel-documentation/onetalk-integration-api/inbox-api.md): The set of methods that can be used when for OneTalk Inbox
- [User/Contact API](/onetalk-omnichannel-documentation/onetalk-integration-api/user-contact-api.md): Use these sets of API if you wish to sync your user or contact into OneTalk's system.
- [Live Chat Widget Callback Function](/onetalk-omnichannel-documentation/live-chat-widget-callback-function.md)
- [Social Channel Button](/onetalk-omnichannel-documentation/social-channel-button.md)
- [Custom Chatbot Integration](/onetalk-omnichannel-documentation/custom-chatbot-integration.md): A comprehensive step by step guide on how to integrate a custom chatbot into OneTalk by TapTalk.io
- [Get Started](/onetalk-omnichannel-documentation/custom-chatbot-integration/get-started.md)
- [Edit or Delete Chatbot](/onetalk-omnichannel-documentation/custom-chatbot-integration/edit-or-delete-chatbot.md)
- [Development](/onetalk-omnichannel-documentation/custom-chatbot-integration/development.md)
- [QnA via API](/onetalk-omnichannel-documentation/qna-via-api.md)
- [Webhook](/onetalk-omnichannel-documentation/webhook.md)