TapTalk.io Documentation
  • Introduction
  • OneTalk Omnichannel Documentation
    • Getting Started with OneTalk
      • Team Members
      • Add Topic
      • Assign Agent to Topic
      • Paid Proactive Chat
    • Channel Integration
      • Telegram Integration
      • WhatsApp SME Integration
      • Instagram DM Integration
      • Facebook Messenger Integration
      • Live Chat Integration (iOS, Android, Web)
        • OneTalk Live Chat for Android
          • Get Started
          • Event Listener
          • Authentication
          • Case & Topic
          • Navigate Live Chat UI
          • Customize UI Appearance
        • OneTalk Live Chat for iOS
          • Get Started
          • Background Process in TapTalk.io Omnichannel iOS
          • Event Delegate
          • Authentication
          • Case & Topic
          • Navigate Live Chat UI
          • Customize UI Appearance
        • OneTalk Live Chat for Web
          • Get Started
          • Callback
          • Method
        • OneTalk Live Chat for React Native
          • Get Started - Android
          • Authentication - Android
          • Get Started - iOS
          • Authentication - iOS
        • OneTalk Live Chat for Flutter
          • Get Started - Android
          • Get Started - iOS
      • Google Business Messages Integration
      • Google Business Profile Integration
      • Tokopedia Integration
    • Integration API
      • Inbox API
      • User/Contact API
    • Live Chat Widget Callback Function
    • Social Channel Button
    • Custom Chatbot Integration
      • Get Started
      • Edit or Delete Chatbot
      • Development
    • QnA via API
    • Webhook
  • PowerTalk Chat SDK Documentation
    • Getting Started with PowerTalk
    • PowerTalk Android
      • Get Started
      • Enable Chat Features
      • Authentication
      • TapUI and TapCore
      • Background Process in TapTalk.io
      • Connection
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        • Room List - TapUI
        • Room List - TapCore
      • Chat Room and Messages
        • Chat Room and Messages - TapUI
        • Chat Room and Messages - TapCore
      • Contact
      • Message Type
      • Customize UI Appearance
      • Customize Chat Features
      • Customize Chat Message Bubble
      • Customize Navigation Bar
      • Deep Linking
      • Error Codes
    • PowerTalk iOS
      • Get Started
      • TapUI and TapCore
      • Background Process in TapTalk.io
      • Implement Application Delegate
      • Authentication
      • Connection
      • Event Delegate
      • Push Notification
      • General
      • User
      • Room List
        • Room List - TapUI
        • Room List - TapCore
      • Chat Room and Messages
        • Chat Room and Messages - TapUI
        • Chat Room and Messages - TapCore
      • Contact
      • Message Type
      • Customize UI Appearance
      • Customize Chat Features
      • Customize Chat Message Bubble
      • Customize Navigation Bar
      • Deep Linking
      • Error Codes
    • PowerTalk React Native
      • Get Started - Android
      • Get Started - iOS
    • PowerTalk Flutter
      • Get Started - Android
      • Get Started - iOS
    • Javascript SDK
      • Get Started
      • Authentication
      • Connection
      • General
      • Event Listener
      • User
      • Room List
      • Chat Room
      • Messages
      • Contact
      • Message Type
    • Server API
      • Get Started
      • Base URL
      • Authentication
      • User
      • Contact
      • Message
      • Room
    • Webhook
      • Get Started
      • Webhook Payload
  • MeetTalk SDK Documentation
    • Getting Started with MeetTalk
    • MeetTalk Android
      • Get Started
      • Event Listener
    • MeetTalk iOS
      • Get Started
      • Implement Application Delegate
      • Event Delegate
  • SendTalk API Documentation
    • Introduction
    • Whatsapp Verification
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On this page
  • Authenticate User (Optional)
  • Logout and Clear TapTalkLive Data

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  1. OneTalk Omnichannel Documentation
  2. Channel Integration
  3. Live Chat Integration (iOS, Android, Web)
  4. OneTalk Live Chat for React Native

Authentication - Android

TapTalk.io Omnichannel SDK provides some essential methods to handle user authentication.

PreviousGet Started - AndroidNextGet Started - iOS

Last updated 28 days ago

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Authenticate User (Optional)

You can authenticate the user that is currently logged in before calling navigateToOneTalk. To do this, you can add an authentication method in the previously created Java Module. (See ). We will add a @ReactMethod named authenticateUser.

OneTalkStarterModule.java
import android.content.Intent;

import com.facebook.react.bridge.ReactApplicationContext;
import com.facebook.react.bridge.ReactContextBaseJavaModule;
import com.facebook.react.bridge.ReactMethod;

import org.jetbrains.annotations.NotNull;

class OneTalkStarterModule extends ReactContextBaseJavaModule {

    OneTalkStarterModule(ReactApplicationContext reactContext) {
        super(reactContext);
    }

    @NotNull
    @Override
    public String getName() {
        return "OneTalkStarter";
    }

    @ReactMethod
    void navigateToOneTalk() {
        Intent intent = new Intent(getReactApplicationContext(), OneTalkWrapperActivity.class);
        intent.setFlags(Intent.FLAG_ACTIVITY_NEW_TASK);
        getReactApplicationContext().startActivity(intent);
    }
    
    @ReactMethod
    void authenticateUser(String name, String email, Callback successCallback, Callback errorCallback) {
        TapTalkLive.authenticateUser(name, email, new TTLCommonListener() {
            @Override
            public void onSuccess(String successMessage) {
                successCallback.invoke(successMessage);
            }
            @Override
            public void onError(String errorCode, String errorMessage) {
                errorCallback.invoke(errorMessage);
            }
        });
    }
}

Parameters

name: (String) name of the user to be authenticated

email: (String) email of the user to be authenticated

successCallback: (Callback) invoked when the authentication is successful

errorCallback: (Callback) invoked when an error occurred during authentication

You can then call the method from JavaScript as such:

NativeModules.OneTalkStarter.authenticateUser(
    'USER_NAME', 
    'USER_EMAIL',
    (successMessage) => {
        // Successfully authenticated user
    },
    (errorMessage) => {
        // An error occurred during authentication
      }
);

After successfully authenticated, user will no longer be required to fill name and email to create a case.

Logout and Clear TapTalkLive Data

You may also add another method when you need to logout and clear all local cached data from Omnichannel SDK. We will name this method clearAllTapLiveData.

OneTalkStarterModule.java
import io.taptalk.taptalklive.TapTalkLive;

class OneTalkStarterModule extends ReactContextBaseJavaModule {

    ...
    
    @ReactMethod
    void clearAllTapLiveData() {
        TapTalkLive.clearAllTapLiveData();
    }
}

You can then call the method from JavaScript when needed.

NativeModules.OneTalkStarter.clearAllTapLiveData();
Get Started - Android