> For the complete documentation index, see [llms.txt](https://docs.taptalk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.taptalk.io/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-ios/authentication.md).

# Authentication

TapTalk.io Omnichannel SDK provides some essential methods to handle user authentication.

### Authenticate User (Optional)

You can authenticate the user that is currently logged in before calling **`presentTapTalkLiveView`** or **`pushTapTalkLiveView`**. To do this, provide the user's full name and email by calling **`authenticateUser`** from the **TapTalkLive** class after initializing the SDK.

<pre class="language-csharp"><code class="lang-csharp"><strong>#import &#x3C;TapTalkLive/TapTalkLive.h>
</strong>
[[TapTalkLive sharedInstance] authenticateUserWithFullName:NAME
                                                     email:EMAIL
success:^(NSString *message) {
    // Successfully authenticated user
}
failure:^(NSError *error) {
        
}];
</code></pre>

{% hint style="info" %}
**Parameters**\
\&#xNAN;**`NAME`**: (NSString \*) current user's full name\
\&#xNAN;**`EMAIL`**: (NSString \*) current user's email address
{% endhint %}

After successfully authenticated, user will no longer be required to fill name and email to create a case.

### Authenticate with Auth Ticket (Optional)

You can also authenticate using an existing auth ticket with **`requestAccessTokenWithAuthTicket`** method from the **TapTalkLive** class after initializing the SDK.

```csharp
#import <TapTalkLive/TapTalkLive.h>

[[TapTalkLive sharedInstance] requestAccessTokenWithAuthTicket:AUTH_TICKET
success:^(NSString *message) {
    // Successfully authenticated user
}
failure:^(NSError *error) {
        
}];
```

{% hint style="info" %}
**Parameters**\
\&#xNAN;**`AUTH_TICKET`**: (NSString \*) existing auth ticket retrieved from the server
{% endhint %}

### Logout

You can clear the currently authenticated user data using the **`logout`** method. After logout is finished, locally saved user and chat data will be cleared, and you may authenticate another user.

```csharp
#import <TapTalkLive/TapTalkLive.h>

[[TapTalkLive sharedInstance] logout:^(NSString *message) {
    // Successfully logged out
}
failure:^(NSError *error) {
    // An error occured, but local data is still cleared
}];
```

### Logout and Clear TapTalkLive Data

Call this method when you need to logout and clear all local cached data from Omnichannel SDK.

```csharp
#import <TapTalkLive/TapTalkLive.h>

[[TapTalkLive sharedInstance] clearAllTapLiveData];
```


---

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