Authentication

TapTalk.io Omnichannel SDK provides some essential methods to handle user authentication.
Authenticate User (Optional)
You can authenticate the user that is currently logged in before calling presentTapTalkLiveView or pushTapTalkLiveView. To do this, provide the user's full name and email by calling authenticateUser from the TapTalkLive class after initializing the SDK.
[[TapTalkLive sharedInstance] authenticateUserWithFullName:NAME email:EMAIL success:^(NSString *message) {
    // Successfully authenticated user
} failure:^(NSError *error) {
        
}];
Parameters
NAME: (NSString *) current user's full name
EMAIL: (NSString *) current user's email address
After successfully authenticated, user will no longer be required to fill name and email to create a case.
Authenticate with Auth Ticket (Optional)
You can also authenticate using an existing auth ticket with requestAccessTokenWithAuthTicket method from the TapTalkLive class after initializing the SDK.
[[TapTalkLive sharedInstance] requestAccessTokenWithAuthTicket:AUTH_TICKET success:^(NSString *message) {
    // Successfully authenticated user
} failure:^(NSError *error) {
        
}];
Parameters
AUTH_TICKET: (NSString *) existing auth ticket retrieved from the server
Logout and Clear TapTalkLive Data
Call this method when you need to logout and clear all local cached data from Omnichannel SDK.
[[TapTalkLive sharedInstance] clearAllTapLiveData];

Event Delegate

Customize UI Appearance

Last modified 4mo ago