Case & Topic
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You can get the list of available topics by calling getTopicList
.
To use this method, you need to first finish process.
Once authenticated, you can obtain the active user's case list by calling getUserCaseList
.
Once authenticated, you can create a new case for the user by calling createNewCase
, providing the topic ID and first message.
To use this method, you need to first finish process.
Parameters
TOPIC_ID
: (String) ID of the selected topic, can be obtained from
FIRST_MESSAGE
: (String) message to be sent by the user to start a case