> For the complete documentation index, see [llms.txt](https://docs.taptalk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.taptalk.io/~/changes/FMvVnz8ZkLFBmR0Wx2wq/onetalk-omnichannel-documentation/social-channel-button.md).

# Social Channel Button

You can add a social media channel directly into the OneTalk's live chat widget 

![OneTalk Live Chat Widget with Social Channel Button](/files/-MgELaIpY5nIi6RelGsH)

{% hint style="info" %}
**Note:**\
Please make sure you already implement OneTalk's Live Chat Widget. You can implement it[ by following this guide](/~/changes/FMvVnz8ZkLFBmR0Wx2wq/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-web.md)
{% endhint %}

### Configure Social Channel Button

#### Step 1: Make sure you already implement OneTalk's Live Chat Widget

Please refer to this [documentation](/~/changes/FMvVnz8ZkLFBmR0Wx2wq/onetalk-omnichannel-documentation/onetalk-channel-integration/live-chat/onetalk-web.md) for implementing OneTalk's Live Chat Widget

#### Step 2: Setup The Social Channel Button

In this example, we will add the social channel button for WhatsApp (Please make sure you have already created the WhatsApp channel).

Go to **Integration** > **WhatsApp for SME** > Click the **detail of the Channel**

![](/files/-MgEOmCN5BkQrbu7ghEe)

Scroll to **Channel Button** section > Click **Edit** 

![](/files/-MgEOysDNQHvVpbE6TFt)

Here you can fill **Title**, **Phone** **Number**, and **First** **Message** that will be shown

![](/files/-MgEPW3OLmFS8_ADGcsP)

{% hint style="info" %}
If you wish to know where does this customer came from (from which URL), simply check the **"Include current Page URL in message"**
{% endhint %}

Later, it will be shown as below if the user click the **Channel Button**

![Click Channel Button without Include current Page URL](/files/-MgEQTo7O2x3X53uWFVG)

![Click Channel Button with Include current Page URL](/files/-MgEQSIgu2_eoMduDFVr)